I are actually around the cell phone for three hours seeking to solve a concern the place my bag was split open up and my possessions missing.
The crew customers had been essentially the most non caring I have ever been over a flight with. It reminded me off my days during the resort business enterprise once we had union and non union teams. I will never fly American once more I I must go west I will push.
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I am astonished at The shortage of client service at American Airlines. I was a flight attendant for thirty decades and took great pleasure during the schooling I obtained from American. Over a the latest journey I watched a passenger and agent argue about which one was ruder. There is no clear enforcement of grooming regulations anywhere in the organization.
I recently took a flight from JFK to St Thomas on a Saturday eight am flight and experienced by far the most helpful, economical knonwledgable flight attendant she was great. I'd love to many thanks her for creating my journey much more fulfilling.
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On Jan 10th 2014, we experienced a return flight from Miami to Seattle. This was a direct flight which should have been six.five hrs. We boarded about 30 min late, only to listen to within the learn the facts here now captain that we were nevertheless looking forward to gasoline and still didn't have confirmation concerning when, but that it will acquire at least twenty min to refuel. Eventually soon after one hour to the plane, we had refueled, only to listen to that an armrest was broken and we had been looking forward to a restore. We were to the program for one.5 hrs, prior to get-off. WHY, would you board travellers on that prolonged of the flight Just before refueling, especially not owning an ETA to the gasoline?
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My husband is inside of a nursing residence with Alzheimer’s condition. American is Making the most of my regrettable scenario by insisting I shell out to transfer his miles to my account even though I am the a person who is accuring the miles when searching With all the Edge card. Disgrace on American Airways. A technician can complete this which has a several strokes in minutes.
shopper service agent through the “technological know-howâ€/Website team named lisa essentially HUNG UP on me when i was conversing. i’ve by no means had this kind of poor practical experience in advance of. she was extremely impolite before hanging up.
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no. 0012309351902 from SNA to DFW. I had been issued foreseeable future flight passes great for your yr. I'm crafting to request that you just waive the $two hundred transfer cost when I'm able to use the passes.